These Terms and Conditions govern your use of Launch Out and provide information about the Launch Out platform. When you create a Launch Out account or use the Launch Out platform, you agree to these terms.
Who is Launch Out.
Launch Out (Pty) Ltd is a platform where the Services are based as an online marketplace which connects Vendors / Instructors withGuardians / Users. The educational classes are designed by various vendors for various age groups. There are also classes available that inform, equip and assist parents with regards to educating their children. The Vendors / Instructors may offer classes, courses or events for sale to Guardians / Users, and Guardians / Users may purchase such classes, courses or events for the benefit of themselves or their children. While Launch Out is committed to service excellence, you acknowledge and agree that:
Launch Out is not a participant in any agreements entered into between Vendors / Instructors and Guardians / Users
Guardians / Users choose which class, course or event they or their child will participate in and contract for classes directly with the Vendors / Instructors
Launch Out is purely a means to facilitate the Listing, retailing and purchase of Classes, courses or events.
Launch Out is not a broker or insurer
Launch Out requires that all participants on the website including but not limited to Guardians / Instructors and Guardians / Users abide by our specific codes of conduct as laid out on our site / App and disclaim all liability for the conduct of all parties involved in the use of the site, app or classes, courses or events
In order to use the platform you must firstly agree to the Terms. You may not use the platform if you do not agree to the Terms. You can accept the Terms by simply using the platform. You understand and agree that Launch Out will treat your use of service as acceptance to the Terms from that point forward. Should you choose to register for the service, you agree to provide and maintain comprehensive, up-to-date and accurate information about yourself and your child. Registration data and other information about you, your child and the teacher/Instructor are governed by our Privacy Policy.
We reserve the right, at our sole discretion, to change or modify portions of these Terms and Conditions at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms were last revised.
Who Can Use Launch Out.
We want our Service to be as open and inclusive as possible but we also want it to be safe, secure and in accordance with the law. So we need you to commit to a few restrictions in order to be a part of the Launch Out community.
You must be of a legal age to form a binding contract to register for the service (in many jurisdictions, this age is 18). If you are not of a legal age to form a binding contract, then you must get your parent or guardian to read these Terms and Conditions and agree to them for you before you use the Service. The parent/guardian is then bound by these terms with respect to the child’s use of the service.
We must not have previously disabled your account for violation of law or any of our policies.
You must not be a convicted sex offender
When using certain aspects of the Services or using certain Services, you will be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including, without limitation, our Privacy Policy and End User Agreement. All such terms are hereby incorporated by reference into these Terms and Conditions.
User and Member Conduct.
You are solely responsible for all graphics, video, sound, images, software, information, data, text, music, photographs, code , messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Launch Out Service.
Launch Out reserves the right (but shall have no obligation) to investigate and take appropriate legal action against anyone who, in Launch Out’s sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Service to:
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
Obtain or attempt to obtain unauthorized access to the Services or Launch Outs servers, systems, network or data;
Solicit personal information from anyone in violation of our Privacy Policy;
Make available any content that is harmful to children, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, invasive of another’s privacy, hateful or racially, ethnically or otherwise objectionable;
Make available any content that you do not have the right to make available or that infringes any patent, trademark, trade secret, copyright or other property rights of any person or entity;
Harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
Post content containing advertisements, networking, marketing or other commercial solicitations without prior written permission;
Make available viruses or any other computer code, files, programs or content designed to interrupt, destroy or limit the functionality of the Services or affect other users;
Interfere with or disrupt the Services or servers, systems or networks connected to the Services in any way.
Advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized; or
Further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
Limits on liability.
We work hard to provide the best products we can to specify guidelines for everyone who uses them. Our products are provided “as is” and we make no guarantees that they will always be safe, secure or error-free, or that they will function without disruptions, delays, or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WRRNTIES OF MERCHANTABLITLITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Although we expect Vendors / Instructors, Guardians and Users to conduct themselves according to our conduct and privacy policies, we do not control or direct what people and others do or say, we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content).
We cannot predict when issues might arise with our Service, Guardians or Users. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstances will we be liable to you for any
lost profits, revenues, information, or data, orconsequential, special, indirect, exemplary, punitive, or incidental damages arising out of orrelated to these Terms or the Launch Out Service, even if we have been advised of the possibility of such damages.
Vendor Requirements and Responsibilities.
All Vendors and Instructors are required to operate their classes in accordance to our End User Agreement and in line with our Privacy Policy. We require that your behavior and demeanor is of exemplary standard at all times and that all your communications with Launch Out Staff, Guardians, Students, Colleagues and other Users is professional and kind in nature.
By using this platform, you agree to:
a background check as, when and if conducted and requested by Launch Out. This background check will be at your own cost used solely for the benefit of Launch Out; and
provide Launch Out with all necessary information and documentation required to enroll you as a Vendor / Instructor.
By listing your company and classes as a Vendor or Instructor on the Launch Out platform you agree to:
Provide the necessary information for uploading and setting up your online class as outlined in the app;
Provide the cost and description of your classes as well as the target age;
Ensure that all content you display and use on the platform and in your classes do not infringe upon copyright laws, licenses or permissions or any other laws or regulations. Launch Out accepts no responsibility in your failure to do so; and
Abide by all policies, standards and procedures as laid out in these Terms.
Launch Out has sole discretion as to which classes, courses, events or business we will allow to list on the Launch Out platform and to edit class descriptions and details as needed to conform to our required platform standards. We reserve the right to reject any classes, courses or events or remove Classes, courses or events from the platform for any reason.In addition we reserve the right, at our sole discretion, to add or reject potential businesses, teachers or instructors and at our sole discretion to remove or suspend any business, teacher or Instructor from the platform for any reason.
Use, Storage and Class Recordings:
Classes, courses or events offered on the Launch Out Platform may or may not be recorded by the Vendor / Instructor via the live chat video streaming (Class Recordings). Such recordings are not run from the Launch Out platform The vendors / instructors use their own personal online accounts. Launch Out takes no responsibility whatsoever for miss-use of these recordings. Launch Out is in no way linked to the conduct of the class whether online or onsite and the onus rests with the Guardian / User to investigate the business practices of the vendor or instructor that they wish to book.
By agreeing to these Terms you acknowledge that the image and audio of your child may be recorded. These recordings are under the full control of the vendor / instructor and Launch Out takes no responsibility for recording failure, miss-use or deletion of class recordings, audio or images at any time.
Payments Terms.
Launch Out solely facilitates the collection of funds on behalf of the Vendors who have listed classes, courses and events on the Launch Out platform. There is no cost to sign up to be a vendor or guardian on the Launch Out Platform. Charges only occur when payment of classes occur on the platform The funds are paid out at the end of each month and will be held for no less than 48 hours after the applicable class or group of classes has been completed by the Teacher / Instructor.
Launch Out fees and processes for South African Vendors are as follows:
25% per transaction will be charged for the use of the Launch Out platform and includes the payment portal transaction fees to collect the funds from the guardian.
ZAR 15.00 will be charged per lump sum transfer of funds into the individual vendors bank account.
Payments are calculated for all completed classes on the last day of each month and pay outs will be made to vendors within 3-5 working day thereafter and within a reasonable amount of time considering weekends and bank holidays. Classes that run over more than one day and charged as a bulk amount must be completed from start date to end date before payment will be made for the specific class at the end of a month .
Payments will be made directly into the account as detailed by the Vendor in the business registration process on the Launch Out App.
It is then up to the vendor to distribute those funds to their team members. , Launch Out takes no responsibility for incorrect bank details .
The vendor is responsible to advise Launch Out of any changes to their banking details by sending a bank guaranteed letter together with the change request to support@launchout.co.za. All bank charges levied for transactions on behalf of the Vendor are for the Vendors own account. Any Launch Out fees are subject to change at any time as deemed necessary by the Shareholders.
Any Vendors outside of the borders of South Africa will need to contact support@launchout.co.za as fees will differ for different countries
Any reports of bad business practice conducted by any vendor/ company must be communicated via email to support@launchout.co.za within 48hours of the original scheduled class/event time. Any reports after the 48 hours has already lapsed, will require that the dispute be be done directly between vendor / company and guardian / user.
Should the complaint be brought to Launch Outs attention within the 48hour window mentioned above, It will be at Launch Outs discretion to withhold payments to vendors for any disputes from Guardians / Users detailing a class/event that was not provided, insufficiently completed or contravening the rules as laid out in our End User Agreement and Privacy Policy.
Upon investigation by our team on the aforementioned report, it will be at Launch Outs sole discretion as to whether a refund to the Guardian / User will be issued. All decisions regarding the refund shall be final and binding on the Guardian or User and the Business, Vendor and/or Instructor.
Guardians and Users agree to make full payment for their chosen classes via the LaunchOut app using the payment options made available to the Launch Out platform. Payments made for services on the Launch Out platform are governed by the rules and contractual obligations of Flutterwave or any other pay system loaded on the website and used to effect payment. The cost for the classes will be transacted in South African Rands. All applicable transaction fees and bank costs are for the Guardian / Users own account. Access to requested classes address and/or online links and contact numbers will only be permitted once payment has been received. Any Disputes on charges must be made known to Launch Out in writing within thirty (30) days after the date that Launch Out charges you.
Your license to Use the Services.
Launch Out gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you as part of the service. This license has the sole purpose of enabling you to use and enjoy the benefit of the services proved by Launch Out, in the manner permitted by these Terms.
The Services are protected by copyright and other laws of the South African and foreign countries. Nothing in the Terms gives you a right to use the Launch Out name or any of the Launch Out trademarks, logos, domain names and other distinctive brand features. All right, title and interest in and to the Services (excluding content provided by vendors / instructors and users) are and will remain the exclusive property of Launch Out. Any feedback, comments or suggestions you may provide regarding Launch Out or the Services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.
Contact Information.
Launch Out is the property of Launch Out Strategies (Pty) Ltd, a company incorporated in terms of the South African Law, having its head office at Carlswald North Estate, 1 Tamboti road, Midrand, South Africa. By using this website or any of its products, you are entering into an agreement with Launch Out Strategies (Pty) Ltd and are bound by the terms set out herein. The agreement shall be governed by the South African Law and the High Court in Pretoria shall have jurisdiction to hear any matter as a result of a dispute between the parties.
Your Privacy.
At Launch Out, we respect the privacy of our users. For details please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.